Effective Date: June 9, 2026 | Last Updated: June 9, 2026 | Entity: BB Infotech Inc., operating as Efficient Biometrics
By accessing or using the website at efficientbiometrics.com (the "Site") or by using any services provided by BB Infotech Inc. d/b/a Efficient Biometrics ("we," "us," or "our"), you agree to be bound by these Terms & Conditions. If you do not agree, please do not use our Site or services.
Efficient Biometrics provides the following services in Naperville, Illinois and mobile locations
We reserve the right to modify, suspend, or discontinue any service at any time without prior notice. Availability of specific services may vary.
Appointments may be requested through our online appointment request form, by phone, or by text at 847-436-5222. Submitting an appointment request does not guarantee a confirmed appointment. We will contact you to confirm availability and finalize scheduling.
Walk-in appointments are welcome during business hours, subject to availability. We recommend calling or texting ahead to confirm we can accommodate you without a wait.
If you need to cancel or reschedule, please notify us as soon as possible by calling or texting 847-436-5222. Repeated no-shows may result in a requirement for advance deposit for future bookings.
Mobile appointments are subject to a travel fee in addition to service fees. Scheduling a mobile appointment constitutes agreement to pay the travel fee quoted at the time of booking. If we arrive at the scheduled location and the appointment cannot proceed due to circumstances within the client's control (e.g., signer not present, document not ready), a trip fee may still apply.
All clients must present a valid, non-expired government-issued photo ID (driver's license, state ID, passport, or military ID) containing their photograph and signature. We cannot provide fingerprinting or notary services without acceptable identification. We are not responsible for delays or inability to serve clients who arrive without proper ID.
Clients are responsible for providing accurate and complete information, including the correct ORI code, purpose code, and any agency-specific forms required for fingerprint submissions. Efficient Biometrics will submit fingerprints to the agency and routing information provided by the client. We are not responsible for delays, rejections, or incorrect routing resulting from inaccurate information provided by the client or the requesting agency.
For notary appointments, clients are responsible for ensuring documents are complete and ready to sign before the appointment. For jurat-type notarizations (sworn statements and affidavits), clients must not sign the document before appearing before the notary. Efficient Biometrics is not responsible for documents that are incomplete, improperly prepared, or that are rejected by a receiving party after notarization.
All signers must be of sound mind and acting voluntarily at the time of notarization. Our notary reserves the right to decline to notarize if there are reasonable grounds to question a signer's competency, willingness, or understanding of the document.
All payments are collected in person at the time of service. We accept cash and major credit cards (including tap-to-pay). Service fees and any applicable travel fees will be disclosed before services are rendered. Fees are subject to change without prior notice.
Notary fees are governed by the Illinois Notary Public Act, which sets a maximum fee of $5 per notarial act. Mobile notary appointments include a travel fee in addition to the notary fee.
For fingerprinting services, Efficient Biometrics is responsible for accurately capturing and electronically transmitting your fingerprints to the designated agency. We are not responsible for the processing time, actions, or decisions of any third-party government agency (including the FBI, Illinois State Police) after fingerprints are transmitted.
Estimated processing timeframes are provided as guidance only and are not guaranteed:
Rejection of fingerprints by an agency due to print quality is rare with Livescan. If prints are rejected by the receiving agency, we will re-capture at no additional charge during the same appointment. Rejections discovered after the appointment may require a new appointment.
Efficient Biometrics and its staff are not attorneys. Nothing on our Site, in our guides, or communicated by our staff constitutes legal advice. We cannot advise you on which documents to sign, the legal effect of any document, your rights under any agreement, or whether any particular fingerprinting requirement applies to you. For legal questions, consult a licensed Illinois attorney.
Information provided on this Site about fingerprinting requirements for specific Illinois professions or licenses is for general informational purposes only and may not reflect current requirements. Always verify requirements directly with the relevant licensing authority (e.g., IDFPR).
By proceeding with fingerprinting services, you acknowledge and consent to the collection of your biometric identifiers (fingerprints) for the purpose of completing your requested background check or other fingerprinting service. Our handling of biometric data is governed by our Biometrics Retention and Destruction Policy, published in compliance with the Illinois Biometric Information Privacy Act (BIPA, 740 ILCS 14/).
After you submit an appointment request, we may contact you by phone call and/or SMS text message to confirm your appointment, provide updates, or follow up on your request. We contact you only through the communication methods you select on the appointment request form.
By checking the SMS consent box on our appointment request form, you provide prior express written consent, as defined under the Telephone Consumer Protection Act (47 U.S.C. § 227), to receive SMS/text messages from Efficient Biometrics (BB Infotech Inc.) at the mobile number you provide. SMS messages will be sent for appointment confirmation, reminders, and service-related follow-up only.
Message frequency: Message frequency varies; typically 1–3 messages per appointment.
Message & data rates: Standard message and data rates from your mobile carrier may apply.
We are not responsible for any charges your carrier applies to text messages.
Opt-out: Reply STOP to any text message at any time to unsubscribe.
You will receive one confirmation and no further SMS from us.
Help: Reply HELP or contact us at
847-436-5222 or
info@EfficientBiometrics.com.
By checking the phone call consent box on the appointment form, you consent to receive voice calls from us at the number provided for appointment-related purposes. We do not make automated (robocall) marketing calls.
Consent to receive SMS messages or phone calls is not a condition of purchasing any service from Efficient Biometrics. You may choose not to opt in to communications and still schedule and receive services without restriction.
You may revoke consent to communications at any time by:
We will honor opt-out requests promptly. We may still contact you once to complete a service appointment already in progress.
We do not sell, share, or rent your phone number to third parties for marketing or any other purpose. See our Privacy Policy for complete details on how we handle your contact information.
To the fullest extent permitted by applicable law, BB Infotech Inc. d/b/a Efficient Biometrics shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Site or services, including but not limited to:
Our total liability for any claim arising from our services shall not exceed the amount paid by the client for the specific service giving rise to the claim.
Our Site and its content are provided "as is" without warranties of any kind, express or implied. We do not warrant that the Site will be uninterrupted, error-free, or free of viruses or other harmful components. Information on the Site is provided for general informational purposes and may not be current, complete, or accurate for your specific situation.
All content on this Site, including text, graphics, logos, and page layouts, is the property of BB Infotech Inc. or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from any content on this Site without our express written permission.
These Terms & Conditions are governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions. Any disputes arising from these Terms or our services shall be subject to the exclusive jurisdiction of the state and federal courts located in DuPage County, Illinois.
We reserve the right to update these Terms & Conditions at any time. Changes are effective immediately upon posting to this page. The "Last Updated" date at the top reflects the most recent revision. Your continued use of our Site or services after any changes constitutes acceptance of the revised Terms.
For questions about these Terms & Conditions, contact us at:
BB Infotech Inc. d/b/a Efficient Biometrics
Attn: Director
682 Illinois Route 59, Naperville, IL 60540
Email: info@EfficientBiometrics.com
Phone/Text: 847-436-5222